Advocacy

Our advocates work with survivors and their families to determine the types of assistance available to them as they start their new lives. They help survivors assess their basic needs, develop a safety plan for themselves and/or their families, access resources and help them as they navigate their journey. Survivors are eligible to receive the these initial services through Option House.

Case Management

Our advocates meet individually with survivors to focus on understanding and assessing their immediate needs. We work in a collaborative process with survivors. Advocates perform an initial assessment of survivors to determine their immediate situation and needs.

Advocates then help survivors develop a life plan for the immediate future that will aid them in moving out of crisis and into a stable living environment. We also assist clients in care coordination to ensure that they and their families are having their health care needs met.

As the survivor moves through this process, advocates work with them to strengthen their life skills which include access to employment, budgeting, household management and other critical areas.

​Survivors are also encouraged to participate in support groups, classes and workshops to enhance their skills.

Therapy

We offer those who are eligible the opportunity to work with a licensed social worker or a social work student, under the supervision of a licensed social worker. The clinician provides assistance and guidance in resolving personal, social, and psychological problems and difficulties.

Temporary Restraining Orders

Temporary Restraining Orders (TRO) TRO's are for short-term,pre-trial temporary injunctions.

To obtain a TRO, a party must convince a judge that he or she will suffer immediate irreparable injury unless the order is issued. If the judge is convinced that a temporary restraining order s necessary, he they may issue the order immediately, without informing the other parties and without holding a hearing. These orders are intended to be stop-gap measures, and only last until the court holds a hearing on whether or not to grant a preliminary injunction. Judges' decisions on whether or not to issue a TRO may not be appealed.

Our legal advocates offer assistance to survivors of domestic and family violence with filing restraining orders with the court. Our legal advocates work with clients to determine the type of order required, explain the process and file the order on behalf of the client. Clients are served on a first come, first served basis. However, you may call and make an appointment with one of our advocates if you do not want to wait.

Resources and Referrals

At Option House, our advocates offer individuals and other organizations educational information regarding domestic violence and services we offer. We can also make referrals for survivors for other services or benefits for which they may be eligible.

Court Accompaniment

Unfortunately, due to the pandemic we are limited on our availability to do court accompaniments since the courthouse has strict guidelines. However, if allowed one of our Domestic Violence Advocates is more than happy to accompany a victim to court.

Department of Child and Family Services

Location: 150 S Lena Rd, San Bernardino, CA 92415

1032 S E St, San Bernardino, CA 92408

Advocacy Services: The advocate will focus on understanding and support to victims of domestic violence.

Case Management: the collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost-effectiveness outcome.

Education around Domestic Violence: Signs of domestic violence, what is domestic violence, power and control wheels, etc.

Provide Resources: Provide (a person or organization) with materials, and other assets necessary for effective operation.

Transitional Assistance Department

Location: 1900 W Valley Blvd, Colton, CA 92324

265 4th St, San Bernardino, CA 92415

1811 W Lugonia Ave, Redlands, CA 92374

Intake and Eligibility evaluations: Process is the first point of contact and

allows the advocate to get their bearings to better serve the client.

Document services: Help with filling out applications concerning the transitional assistance department

Provide 1 on 1 Advocacy: The advocate will focus on understanding and support to victims of domestic violence.

Case management: the collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost-effectiveness outcomes.