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Our advocates work with survivors and their families to determine the types of assistance available to them as they start their new lives. They help survivors assess their basic needs, develop a safety plan for themselves and/or their families, access resources and help them as they navigate their journey. Survivors are eligible to receive the these initial services through Option House.
Our advocates work with survivors and their families to determine the types of assistance available to them as they start their new lives. They help survivors assess their basic needs, develop a safety plan for themselves and/or their families, access resources and help them as they navigate their journey. Survivors are eligible to receive the these initial services through Option House.
Case Management
Case Management
Our advocates meet individually with survivors to focus on understanding and assessing their immediate needs. We work in a collaborative process with survivors. Advocates perform an initial assessment of survivors to determine their immediate situation and needs.
Advocates then help survivors develop a life plan for the immediate future that will aid them in moving out of crisis and into a stable living environment. We also assist clients in care coordination to ensure that they and their families are having their health care needs met.
As the survivor moves through this process, advocates work with them to strengthen their life skills which include access to employment, budgeting, household management and other critical areas.
Survivors are also encouraged to participate in support groups, classes and workshops to enhance their skills.
Resources and Referrals
Resources and Referrals
At Option House, our advocates offer individuals and other organizations educational information regarding domestic violence and services we offer. We can also make referrals for survivors for other services or benefits for which they may be eligible.
Court Accompaniment
Court Accompaniment
Unfortunately, due to the pandemic we are limited on our availability to do court accompaniments since the courthouse has strict guidelines. However, if allowed one of our Domestic Violence Advocates is more than happy to accompany a victim to court.
Department of Child and Family Services
Department of Child and Family Services
Location: 150 S Lena Rd, San Bernardino, CA 92415
1032 S E St, San Bernardino, CA 92408
Advocacy Services: The advocate will focus on understanding and support to victims of domestic violence.
Case Management: the collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost-effectiveness outcome.
Education around Domestic Violence: Signs of domestic violence, what is domestic violence, power and control wheels, etc.
Provide Resources: Provide (a person or organization) with materials, and other assets necessary for effective operation.
Transitional Assistance Department
Transitional Assistance Department
Location: 1900 W Valley Blvd, Colton, CA 92324
265 4th St, San Bernardino, CA 92415
1811 W Lugonia Ave, Redlands, CA 92374
Intake and Eligibility evaluations: Process is the first point of contact and
allows the advocate to get their bearings to better serve the client.
Document services: Help with filling out applications concerning the transitional assistance department
Provide 1 on 1 Advocacy: The advocate will focus on understanding and support to victims of domestic violence.
Case management: the collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost-effectiveness outcomes.
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