Our Statement of Purpose

This organization is focused on promoting the health, safety, rights to the victims of family violence, and to promote the education of the community by:

  • Providing 24-hour emergency crisis intervention, temporary emergency shelter, food, clothing and support services to victims of family violence.

  • Providing transitional housing to promote an independent and productive lifestyle to victims of domestic violence and their children.

  • Providing community awareness to the prevalent incidents of family violence through education and training programs.

Our History

Our organization was the initial provider of domestic violence services in San Bernardino County. Option House came from a broad base of services under the Coalition for Prevention of Abuse of Women and Children.

Operating under the Central Valley Mental Health Association, the original shelter opened September 1977 in Colton. In 1980, the Coalition for the Prevention of Abuse of Women and Children was the umbrella agency. And, finally, in 1982, Option House Incorporated. In June 1983, Option House moved to its current site, a 5000 square foot building (original temporary crisis intervention shelter program). It was the first building built specifically to house battered women and their children in the state, the second in the nation!

Our Trauma Informed Care Statement

Option House, Inc. acknowledges the wide spread, often unrecognized impact of historical, inter-generational, and interpersonal violence in the lives of our clients, their families, our staff and our community and we strive to increase physical and emotional safety and offer multiple pathways for healing and connection.

Our Trauma Informed Approach

Trauma results from an event, series of events, or set of circumstances experienced by an individual as physically and emotionally harmful or threatening and that has lasting adverse effects on the individual’s physical, social, emotional, or spiritual well-being. A trauma-informed approach considers the impact of, for example, an enforcement action, policy or training, with an understanding of vulnerabilities and experiences of trauma survivors, including an understanding of the prevalence and physical, social, emotional, and spiritual impact of trauma. Trauma-informed approaches place priority on restoring the survivor’s feelings of safety, choice, and control.

Our Code of Ethics

Our professional code of ethics policy aims to give our employees guidelines on our business ethics. We trust you to use your better judgment, but we want to provide you with a concrete guide you can fall back on if you’re unsure about how you should act (e.g. in cases of conflict of interest). Note that our code of ethics is slightly different than our code of conduct. Code of conduct may include elements such as dress code and social media use, whilst our code of professional ethics refers is based on common principles of ethics such as:

  • Respect for others: Treat people as you want to be treated. Be kind, polite and understanding. You must respect others’ personal space, opinions and privacy.

  • Integrity and honesty: Tell the truth and avoid any wrongdoing to the best of your ability. Be honest and transparent when you act in ways that impact other people (e.g. taking strategic decisions or deciding on layoffs).

  • Justice: Make sure you’re objective and fair and don’t disadvantage others. Don’t act in a way that exploits others, their hard work or their mistakes. Give everyone equal opportunity and speak up when someone else doesn’t. When exercising authority, be fair. Don’t show favoritism toward specific employees

  • Lawfulness: Know and follow the law – always. You must not expose, disclose or endanger information of customers, employees, or our business. You are obliged to follow all laws which apply to our organization.

  • Competence and accountability: Work hard and be responsible for your work. We all need to put a healthy amount of effort in our work. We also expect you to take up opportunities for learning and development. If you are unsure how you can achieve this, have an open discussion with your manager. Also, take responsibility for your actions. We all make mistakes or need to make tough decisions and it’s important we take responsibility and come up with ways to fix your mistakes where possible.

  • Teamwork: Collaborate and ask for help. Working well with others is a virtue, rather than an obligation. Be generous with your expertise and knowledge. Be open to learning and evolving, work with others and don’t hesitate to ask for help when you need it.